Certifications
The Hotel Pitti Palace al Ponte Vecchio is an affiliate member of the UNWTO, and home to the practical application of Life Beyond Tourism®.
All our staff are trained to welcome our guests in the spirit of Life Beyond Tourism® according to the international quality standards of Accessible Hospitality and in compliance with the certification of ‘I Siti per il Dialogo’ (“Sites for Dialogue”). It provides on average 800 hours of training per year on issues related to reception, communication, social marketing and the current legislation (SGSL Legislative Decree 81/08, Privacy, Legislative Decree 231/2001, Quality Management System ISO 9001:2015).
It founded and has been supporting since 1991 the Romualdo Del Bianco® Foundation, an institution dedicated to applied research on the following themes: #travel, #health of the planet earth, #heritage, #intercultural dialogue.
Our Company is certified according to ISO 9001:2015 (Quality Policy)
Our staff
A united team, on which you can count for all your needs.
Upon your arrival, we will receive you with a warm Welcome to Florence, which will encourage you to discover the city’s most hidden corners.
All this with courtesy and professionalism.
Welcome is our path, smile is our means, your happiness is our goal.
We believe in it!
Our history
Since 1975 we have been operating in the Florence area:
- Since 1991, with the initiatives “Be Part of History” and "Art in our Heart”, we have been supporting the local Cultural Heritage and restored more than 20 works;
- we have developed the Life Beyond Tourism® orientation, turning the Congress Centre, “Centro Congressi al Duomo”, into the first venue of its practical application, certified since 2008;
- we have adopted the Certification for Intercultural Dialogue - Life Beyond Tourism® DTC-LBT:2018;
- we have established the Romualdo Del Bianco Foundation as a centre of studies and research on the themes of intercultural dialogue and journey.
Our mission is to turn the journey into an experience, as an opportunity for discovery, knowledge, exchange of customs and traditions amongst different travellers, who contribute their own traditions as a starting point for a comparative overview.
A unique and unforgettable adventure through routes, events, initiatives and projects that we have designed exclusively for you, to make every stay unique.
Hotel Pitti Palace al Ponte Vecchio, Borgo San Jacopo 3/R, 50125 Firenze (FI), Italia
Tel: +39 055 2398711 | Fax: +39 055 2398867 | reservations@florencehotelpittipalacealpontevecchio.com